Terms & Conditions

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The images of the advertised products are intended for illustrative purposes only. All prices in the site, in the relative column are to be intended prices VAT included. The prices presented by us are subject to variable promotional campaigns, the company CHIARO SCURO di Piccinelli Giovanna therefore reserves the right to change prices without notice, and without guaranteeing any refund for any discrepancies between the price of a product already purchased and the one on the site Particular attention is paid to packaging, which will be chosen and selected according to the nature of the product. The customer must verify the integrity of the packaging at the time of delivery and sign the receipt form, if this is not possible, he must note the fact in the form and communicate any damage found by citing the "Order Code". This procedure must be followed also in case of defects or damage of the goods. 



The technical information included in the Internet site CHIARO SCURO di Piccinelli Giovanna, are obtained from the information published by the manufacturers of the goods included in our catalog. CHIARO SCURO di Piccinelli Giovanna, therefore, reserves the right to modify/adapt the technical and dimensional information of the products in the catalog, according to what will be communicated by the producers, even without any notice. 



Orders are accepted only in written form, through internet (on line), or by fax. The customer will receive, at the end of the procedure, a confirmation communication via e-mail with the relative number of "Order Code" (which must always be quoted in all communications). However, the order will be considered valid and accepted only after the "Confirmation of payment" sent by the Bank, depending on the mode chosen. Prices and payments are expressed in Euro. 



The products ordered can be paid through the following methods:

- Credit Card (via Stripe): Visa, Mastercard, Amex, Diners.

- PayPal



According to D.Lgs. n.185/99 the consumer has the right to withdraw from the contract without penalty and without giving any explanation for a period of ten working days from the day in which he receives the products. There is no right of withdrawal from the contract when it comes to the supply of goods made to measure or clearly personalized (for color, size, fabric ...) or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly. The Right of Withdrawal is exercised by sending, within the deadline, a written notice to "CHIARO SCURO di Piccinelli Giovanna - via Nazionale, 102 - 25052 Piancogno (BS)" by registered letter with acknowledgment of receipt. The communication can be sent, within the same period, by fax or email, provided that it is confirmed by registered letter with acknowledgment of receipt within 48 hours. In case of delivery of the good, you are required to return it within the same period of ten working days from the date of receipt of the goods. The returned products must be intact and in their original packaging. The direct costs of returning the goods to the sender are borne by the consumer and the shipment is under his responsibility. If the right of withdrawal is exercised in accordance with the provisions set out above, our company is required to refund the sums paid by the customer. The reimbursement will take place free of charge, in the shortest time possible and in any case after the date on which the goods are received. 



CHIARO SCURO di Piccinelli Giovannais not responsible for any damage or loss, direct and/or indirect, deriving from the sale of goods and services offered in the catalog published in the website of madeinchiaroscuro. it, even for delayed and/or non-delivery of the product, nor for the correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to CHIARO SCURO di Piccinelli Giovanna. The Supplier will not be responsible for damages, losses and costs incurred as a result of failure to execute the contract for any reason, having the Purchaser only the right to a full refund of the price paid. The Supplier does not assume any responsibility for any fraudulent or illicit use that may be made by third parties of credit cards, checks and other means of payment, upon payment of the products purchased.



All the contracts concluded with CHIARO SCURO di Piccinelli Giovanna are meant to be perfected in Italy. The customers accept, being the company Italian, the laws, the regulations and the possible arbitration of the Italian competent Court of Brescia.

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